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Commercial Refrigeration and Air Conditioning installation and maintenance across the UK

FAQs

With a vast amount of experience amongst our engineering team, Filta Refrigeration offers a complete package when it comes to businesses looking to install or repair their internal cooling systems.

Our friendly, personal service sets us apart from the competition and we are confident we can provide your business with an affordable cooling product that meets your requirements. Regardless of whether you own a restaurant, school, cafe or warehouse, we can source a suitable product that can work effectively for you.

It is not uncommon for businesses to have a number of questions relating to refrigeration and air conditioning services, as it is regarded as a highly specialised industry. The air conditioning and refrigeration industry can be complex and there are some specific questions you may have that can only be answered once an on-site inspection has taken place - please contact us directly in this instance. However, we have created a list of some more general questions that may also help you below.


Our Most Frequently Asked Questions

Air conditioning is much more than simply cooling or heating the air; it offers the perfect balance of temperature, fresh air and humidity, even purifying the air, so that you can enjoy the perfect comfort levels all year around. However rising energy prices and ever growing concerns about the environment mean that air conditioning must be highly energy efficient too and modern systems are engineered to deliver maximum value.

The principles are the same as a refrigerator, the indoor unit acting like the cold plate inside a fridge and the outdoor unit acting like the warm pipes on the back. Heat is transferred between the two units using a compressor to circulate refrigerant.

No. The outdoor unit only pushes outdoor air through its heat exchanger / coil to cool the refrigerant in the pipes. The only thing that travels from the indoor and outdoor units is liquid refrigerant. The indoor air in your room is recirculated through the indoor unit where it passes through another heat exchanger / coil that heats or cools the air.

Yes. Normally the configuration of the system is planned well ahead of a new build or installation by a professional.

This is the name of a system that is split into two parts indoor and outdoor unit. (Unlike a single portable or wall unit).

It is now a legal obligation to have an Air Conditioning as part of the Government EPBD (Energy Performance of Buildings Directive). There are benefits outside of legal compliance, having your air conditioning system inspected by an Energy Assessor will provide you with valuable feedback on how to improve efficiency and reduce the electrical consumption, operating costs and carbon emissions for your system. Recommendations will be made on improvements to the operation of your existing system or opportunities to replace older, less efficient systems with modern efficient inverter systems.

Only buildings with a total cooling Kw rating of 12Kw and over have to be inspected, eg: 1 x 3.5Kw unit plus 1 x 10Kw unit (13.5Kw).

There is a fixed penalty of £300 for failing to have an Air Conditioning inspection. This is a rolling fine with a repeated £300 fine every three months until an inspection has been carried out.

Ducted Air Conditioning

Popular in larger areas, flexible and quietest of all air conditioning systems. Discreet grilles cover the outlets from ducts normally hidden in suspended ceilings. Ducted air conditioning systems are thought to be the most energy efficient.

Air Conditioning Cassette Units

Normally fitted to false or suspended ceiling. Multiple units can share a single external condenser. These and ducted air conditioning systems are ‘as quiet as a whisper’ and great for offices and classrooms.

Ceiling Mounted Air Conditioning

These are popular with smaller spaces, as they don’t require suspended ceilings or any floor or wall space. They are either mounted directly on the ceiling surface or suspended from it. Control panels are normally be wall mounted, some models have a wireless remote control option.

Wall & Floor Mounted Air Conditioning Systems

Flexible systems that are popular in computer rooms, server rooms, office spaces and restaurants, these units can be mounted at any height in a room from floor to ceiling. Multiple units can be connected to a single external condenser depending on the building’s layout. Available in both cooling only or combined heating / cooling versions, efficient and extremely quiet in operation.

Almost all current systems provide dual cooling and heating.

Processes exist for parting out old units, recycling the majority of the material and disposing of chemicals in a responsible manner. Disposal is undertaken by ourselves.

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  • Urban Health & Fitness
    The team at Filta Refrigeration used a number of different Mitsubishi Air conditioning models, both single and multi-split systems, to ensure that the units looked the part as well as meeting the air conditioning and heating requirements of the space. Commercial Director, Dave Burns said image is an important part of Urban Health’s go to market. It was therefore important that we not only met the customers heating and air conditioning requirements but also ensured that the units installed fit in with the design of the building and expectations of customers visiting the premises.  Read more
  • Jamie Oliver Restaurants
    The Filta Refrigeration ‘help desk’ logs all calls from the Jamie Oliver account and then allocates them to one of our qualified commercial refrigeration and air conditioning engineers. Feedback is continually sent back to the client to ensure they are kept informed at all times. Since taking over the account a number of preventative refrigeration maintenance visits have been carried out with a view to extend this service to all sites. Read more
  • Iceland
    One of the largest supermarket chains in the UK, Iceland came to Filta Refrigeration with a number of specific cooling system requirements for their new store opening in Gillingham. With any new supermarket, there are several cooling systems that need to be in place. Our engineers were able to supply refrigeration units across the entire store, including the addition of a cold room and an emergency backup chiller (BUC).  Read more
Accreditations
Filta Refrigeration Mitsubishi Accredited Installer
Filta Refrigeration Safe Contractor Approved
Filta Refrigeration City & Guilds
Filta Refrigeration ProNett
Filta Refrigeration Assured Altius Vendor
Filta Refrigeration Refcom F-Gas Certificated
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